ProVal Technologies on MSPmentor

ProVal Technologies, an international IT services provider for SMBs and the enterprise, is taking a new approach to meeting its clients’ networking monitoring and server support needs with its Remote Engineer service. Here are the details.

ProVal will offer each of its clients a full-time equivalent engineer to help create a schedule for managing and maintain their server or network and provide 24/7 server monitoring, troubleshooting and maintenance. What makes ProVal’s Remote Engineer service unique? The engineer working with ProVal’s clients won’t be on-site. The ProVal engineer will be working with ProVal clients from the company’s Network Operations Center (NOC) in New Delhi, India. Proval engineers will be able to work with ProVal clients anywhere in the world, the company claims.

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